Data Security

Privacy Policy

Last Updated: April 2024. Your privacy is paramount. SysPals is committed to protecting the integrity of your infrastructure data.

1. Information We Collect

SysPals collects information necessary to perform infrastructure security audits. This includes:

  • Account Data: Email address, billing info, and account profile information.
  • Infrastructure Logs: Securely accessed logs from your Proxmox, VPS, or cloud instances required for threat detection.
  • Scan Results: Vulnerability reports, security scores, and remediation history.

2. How We Use Data

We use collected information to:

  • Perform security audits and identify vulnerabilities.
  • Provide AI-powered remediation suggestions.
  • Maintain and improve Service performance.
  • Send critical security alerts and system updates.

3. Data Security & Integrity

Standard Practice:

We use industry-standard encryption for data transit and storage. Agentless scanning is performed via secure protocols with restricted access scopes.

We do not sell your data or your infrastructure details to third parties. All log parsing is processed within our secure AI inference environment.

4. Your Rights

You maintain full control over your infrastructure integrations. You can:

  • Disconnect your clusters at any time.
  • Request deletion of your account and scan history.
  • Access all vulnerability reports generated for your systems.

5. Updates

We may update this policy periodically. We will notify you of any significant changes via email or system notification.

6. Contact

For any privacy concerns, please email us at privacy@syspals.com.